AlayaCare’s mission is to ensure “Better Outcomes”. Our partnership with this company goes beyond these two words. Not only do its experts know how to generate better results in our operations, but its innovative technology also allows us to manage our organization in line with our values. For example, the Alayacare system frees our Caregivers from many administrative tasks so that they can focus on the care of our clients and create a true relationship of trust with him or her that is adapted to their reality.

At Bien Chez Soi, consistent, personalized, quality support has always been our priority and our guiding principle. The right match between Caregivers and care recipients is undoubtedly what sets us apart from the competition, but the success of this concept depends on the well-being of our caregiving staff.

Bien Chez Soi has partnered with Inputkit, a company that specializes in personalized satisfaction surveys. Sent out to all our customers and employees on a regular basis, these surveys take the pulse of our community and guide us in the actions we need to take to maintain the high quality of our services.

What could be more exhausting than having to repeat your story 10 times to 10 different people? To avoid this, Bien Chez Soi uses Caredove, a tool that records all important information about a customer and is accessible to all team members.

Caredove also allows us to better define the regions in which our growing franchise network has expanded, so that potential customers and employees can find their local service location without having to transfer from one place to another.