By building an ecosystem of quality home and health care services with its partners, Bien Chez Soi occupies a central position in Quebec’s healthcare system. As a leader in home support, Bien Chez Soi is constantly looking for partnerships to facilitate the customer experience. Indeed, our goal is to keep our communities healthy and happy at home for as long as they want.
Consequently, we have developed relationships of mutual trust with many partners to design technical and technological solutions together, but also to take advantage of specific expertise that goes beyond or complements our own areas of expertise.
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Consequently, we have developed relationships of mutual trust with many partners to design technical and technological solutions together, but also to take advantage of specific expertise that goes beyond or complements our own areas of expertise.
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We are proud to say that Bien Chez Soi is recommended by the various stakeholders in the public health system for the quality of its care and specialized home and health care services. We are known for our speed and versatility in meeting the needs of the public sector as well as the professionalism and dedication of our staff.
Social workers, occupational therapists, CLSCs and hospitals all agree that they can recommend Bien Chez Soi with confidence because they know that our rigorous recruitment and selection process ensures that we hire exemplary employees. In fact, it can be said that the services of Bien Chez Soi are an excellent complement to the services provided by CLSCs, hospitals and seniors’ residences.
For the past fourteen years, our network has been supporting the public health system through the Home Support Program (HSP), whether it is for home health care services, post-hospital reintegration or general day-to-day needs.
Our support also extends to the Service Employment Paycheque program (also called Chèque emploi-service). While it can be difficult to manage the Caregiver recruiting process, we can help you work your way through the resource management department.
• CISSS DU BAS-SAINT-LAURENT
• CIUSSS DU SAGUENAY - LAC-SAINT-JEAN
• CIUSSS DE LA CAPITALE-NATIONALE
• CIUSSS DE L’ESTRIE – CENTRE HOSPITALIER UNIVERSITAIRE DE SHERBROOKE
• CIUSSS DE L’EST-DE-L’ÎLE-DE-MONTRÉAL
• CIUSSS DE L’OUEST-DE-L’ÎLE-DE-MONTRÉAL
• CIUSSS DU CENTRE-OUEST-DE-L’ÎLE-DE-MONTRÉAL
• CIUSSS DU CENTRE-SUD-DE-L’ÎLE-DE-MONTRÉAL
• CIUSSS DU NORD-DE-L’ÎLE-DE-MONTRÉAL
• CISSS DE L’OUTAOUAIS
• CISSS DE LA CÔTE-NORD
• CISSS DE LAVAL
Home support requires meeting specific needs for our customers, each with their own unique characteristics. That’s why we continually seek to discover and assimilate the best solutions for our clients by creating partnerships that complement Bien Chez Soi’s expertise and offer targeted services to improve the daily lives of our care recipients.
Bien Chez Soi is accredited by the Alzheimer Society and has successfully completed the required training program. We are thus able to develop the knowledge required to appropriately assist people with Alzheimer’s disease. Since we want to provide the best possible support to our care recipients, we offer continuous training sessions to ensure that we are aware of the latest advances that might have a beneficial effect on your daily life.
We understand that it is important for you to be able to move from one place to another conveniently and in complete confidence. To give you this freedom of movement, Bien Chez Soi has partnered with the STM and its paratransit service. Consequently, various means of transport are available to allow you to get around easily in the Montreal area. Find out more at https://www.stm.info/en/para
To be able to offer you the best possible service, we must have access to the best tools in our industry. That’s why we are constantly improving our internal tools and processes through our partnerships with committed players who, like us, care about quality and are truly concerned about customer satisfaction.
AlayaCare’s mission is to ensure “Better Outcomes”. Our partnership with this company goes beyond these two words. Not only do its experts know how to generate better results in our operations, but its innovative technology also allows us to manage our organization in line with our values. For example, the Alayacare system frees our Caregivers from many administrative tasks so that they can focus on the care of our clients and create a true relationship of trust with him or her that is adapted to their reality.
At Bien Chez Soi, consistent, personalized, quality support has always been our priority and our guiding principle. The right match between Caregivers and care recipients is undoubtedly what sets us apart from the competition, but the success of this concept depends on the well-being of our caregiving staff.
Bien Chez Soi has partnered with Inputkit, a company that specializes in personalized satisfaction surveys. Sent out to all our customers and employees on a regular basis, these surveys take the pulse of our community and guide us in the actions we need to take to maintain the high quality of our services.
What could be more exhausting than having to repeat your story 10 times to 10 different people? To avoid this, Bien Chez Soi uses Caredove, a tool that records all important information about a customer and is accessible to all team members.
Caredove also allows us to better define the regions in which our growing franchise network has expanded, so that potential customers and employees can find their local service location without having to transfer from one place to another.
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